Last Updated: August 17, 2026

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Velora Hospitality Group Inc. (“Velora,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, submit an inquiry or consultation request, or otherwise communicate with us.

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1. Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, telephone number, company or business name, business or project location, information about your business or project, services of interest, preferred method of contact, and other information you choose to provide.

We may also receive certain technical information when you use our website, such as device and browser information, IP address, and information collected through cookies or similar technologies.

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2. How We Collect Information

Personal information may be collected when you:

• complete a consultation or contact form;

• communicate with Velora by email, telephone or through our website;

• request information about our services; or

• otherwise voluntarily provide information to us.

Certain technical information may also be collected automatically through our website and the technologies used to operate it.

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3. How We Use Your Information

We may use personal information to:

• review and respond to inquiries and consultation requests;

• understand your business, project and service requirements;

• communicate with you regarding Velora's services;

• evaluate potential client engagements;

• provide and administer services where an engagement is established;

• maintain business and administrative records;

• operate, maintain and improve our website; and

• comply with applicable legal and regulatory requirements.

We will not use personal information for materially different purposes without obtaining consent where required.

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4. Consent

By voluntarily providing personal information through our website or directly to Velora, you consent to its collection, use and disclosure for the purposes identified at the time of collection or as described in this Privacy Policy, subject to applicable law.

You may withdraw your consent where permitted by law, subject to legal or contractual restrictions and reasonable notice.

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5. Sharing and Service Providers

Velora does not sell personal information.

We may use third-party service providers that assist us in operating our website, communications and business systems. These providers may process information on our behalf only as necessary to provide their services.

Our website is hosted and operated using Wix. Information submitted through website forms may therefore be processed or stored through Wix and its supporting infrastructure. Wix notes that third-party services and applications used on Wix websites may have their own information-handling practices.

We may also disclose information where required or permitted by law.

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6. Cookies and Similar Technologies

Our website may use cookies and similar technologies that help the website function, maintain security, understand website usage and improve the visitor experience.

Some third-party services integrated with the website may also use cookies or similar technologies according to their own privacy practices.

Where required, visitors will be provided with appropriate choices regarding non-essential cookies or tracking technologies.

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7. Information Security

Velora takes reasonable administrative, technical and organizational measures appropriate to the nature of the information to protect personal information against unauthorized access, use, disclosure, loss or modification.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Canadian privacy guidance requires organizations to use safeguards appropriate to the sensitivity of the information they hold.

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8. Retention of Personal Information

Personal information will be retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet legitimate business requirements, or satisfy applicable legal and regulatory obligations.

Information that is no longer required will be securely deleted, destroyed or anonymized as appropriate.

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9. Accessing or Correcting Your Information

You may contact Velora to request access to personal information we hold about you or to request that inaccurate or incomplete information be corrected, subject to applicable legal limitations.

You may also contact us regarding withdrawal of consent or other questions concerning the handling of your personal information. Canadian privacy principles provide individuals with rights to access and correct personal information held by organizations.

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10. Third-Party Links

Our website may contain links to websites or services operated by third parties. Velora is not responsible for the privacy practices, content or security of third-party websites. We encourage visitors to review the privacy policies of those services before providing personal information.

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11. Changes to This Privacy Policy

Velora may update this Privacy Policy periodically to reflect changes to our website, business practices, technology or legal requirements.

The Last Updated date at the top of this page will indicate when the policy was most recently revised.

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12. Privacy Questions and Requests

For questions, requests or concerns regarding this Privacy Policy or Velora's handling of personal information, please contact:

Velora Hospitality Group Inc.
Privacy Contact
500 – 167 Lombard Avenue
Winnipeg, Manitoba R3B 0V3
Canada
Email: info@velorahospitalitygroup.ca
Phone: 431-688-5896